Travel Blog • Jim Benning • 02.16.07 | 4:57 PM ET
It was only a matter of time: JetBlueHostage.com. This is one story that’s got legs—or should we say wings? (Via Jaunted.)
Related on World Hum:
* JetBlue Apologizes for Stranding Passengers on Planes at JFK
Jim Benning is the cofounder and coeditor of World Hum.
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Michael R 02.18.07 | 1:40 AM ET
Two days after their Valentines Day Massacre the pain continued.
They should be embarrassed. I connected from Cancun, thru JFK, to Burlington VT on Friday Feb 16. The flight was supposed to leave at 10:50 pm, they kept on delaying it. First an hour, then a half hour, then more, then more again. Several of us told them to cancel at 12:00. We knew we were being lied to and they did it. Their best intentions were garbage. At 2:00 am, they had pilots on the plane, the plane cleaned and loaded with luggage, and then they called us to the gate, made us wait a tense fifteen more minutes, then cancelled the flight. They didn’t have flight attendants. How could they be so disorganized that as they continued to delay a flight, they don’t know the status of their attendants? Now all flights are booked for two days, there are no rental cars, and we are abandoned in Queens. I went to get my bag, and there is a sea of humanity trying to find bags. Bags are piled everywhere, people are waiting 45 minutes to 4 hours for a bag that won’t show. I gave up and went to the baggage office to fill out a lost baggage form. No forms and no employee. He’s gone to find more forms. I abandoned my bag. I took the Airtrain to Manhattan, spent $219 on a hotel, then caught the train to Vermont today. I am out $219 for hotel, $54 for train, $20 for winter clothes (my winter clothes were in my truck in VT), $50 in food, a flight I never used, and countless waited time. What are they going to do about it? How are they going to get my bag back to me? It has a name tag. I really need some good answers.
Linda Thompkins 02.18.07 | 4:52 PM ET
I blogged about the JetBlue issue, and travelers need to know about the more important aspect of being “held hostage” on airplanes. I added an article from a former flight attendant to the JetBlue posting - “SITTING ON THE TARMAC”
ivan 02.23.07 | 5:55 PM ET
thats what ussually hapens when u try to save…. and then u pay more in the end…
american public wanted cheap…. thats what u get….
airline like jet blue cant handle presure ....
its a shame….
Jason Seuters 03.03.07 | 3:34 PM ET
I am SO sick of this story. Get a life, don’t fly during a major snow storm. JetBlue is the reason I have leg room, TV and low fares to places I want to go not becuase of United or American. This was a really bad human error by JetBlue but when is the last time you saw a airline come out and say they were sorry?