Travel Blog • Jim Benning • 05.20.08 | 10:44 AM ET
Quite. Customer satisfaction dipped in the University of Michigan’s latest survey to its lowest point since 2001. Southwest Airlines received the highest customer satisfaction score. US Airways received the lowest.
Jim Benning is the editor and co-founder of World Hum.
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Barbara Matthews 05.21.08 | 2:10 AM ET
I really hate the thought of traveling by air. Unfortunately, it is the least espensive way to travel across the USA and abroad. Now that my sister is retired, we can’t go on the trips we long dreamed and talked about taking once she had the time.
It also means she can’t see her children and their kids because traveling with three teens is almost impossible for a family that doesn’t have a lot left over after the essentials.
Even if the costs weren’t so prohibitive, the delays and sitting like packed sardines in those clastrophobic planes just make traveling really annoying. Yep,traveling sucks now.
Aaron Phillips 05.21.08 | 10:31 AM ET
If you are ever traveling in a place where taking a train could be affordable and you have the time, I highly recommend it. Traveling by train allows you to see the landscape and also to mingle with locals. If you travel by train in Asia especially, be ready to be immersed in the culture of the lower to middle class of that country. Be polite and soak up all you can because it’s experience worth remembering, unlike the sterile, zombie like atmosphere of the average airplane ride.