Baggage Trouble Ongoing at Heathrow’s Terminal 5

Travel Blog  •  Eva Holland  •  07.15.08 | 10:13 AM ET

imageMore than three months after its official opening, the baggage woes at Heathrow’s new Terminal 5 continue. According to the Telegraph, almost 1,000 bags are still being misplaced every day.

Photo by James Cridland via Flickr (Creative Commons)

Tags: Air Travel, News and Briefs

Eva Holland is co-editor of World Hum. She is a former associate editor at Up Here and Up Here Business magazines, and a contributor to Vela. She's based in Canada's Yukon territory.


2 Comments for Baggage Trouble Ongoing at Heathrow’s Terminal 5

Amy 07.15.08 | 1:38 PM ET

We flew into Terminal 5 from Budapest yesterday morning and all was well—except for baggage claim. An hour after landing, a BA rep showed up and figured out the bags that were circling were from Vancouver (and only half of Vancouver’s as they were also on another turntable.) Turns out about three flights’ bags were in the wrong place. Our whole flight’s were sitting in the back somewhere the whole time. From what I overheard, sounded entirely like human error (or human I-don’t-care.)

But to their credit, when we flew in from NYC a week ago, Terminal 5 was flawless.

Marilyn Terrell 07.17.08 | 4:51 PM ET

One must just assume one’s bags will not arrive on time at Heathrow.  Perhaps it’s a conspiracy with the luggage and clothing retailers at the airport?

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