Travel Blog • Eva Holland • 08.20.09 | 3:01 PM ET
In its latest effort to prove that you get what you pay for, the notorious budget airline charged a nine year-old girl for the return of her lost purse. The price of a good deed? €10.
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grizzly bear mom 08.20.09 | 5:30 PM ET
It costs the airline to find, track, transport, etc cargo, in this case a purse, and they passed the cost on to the customer. That is what they are in business to do.
Lindsey 08.20.09 | 7:30 PM ET
Hummm- I found someones wallet on the side of the street not too long ago and it wasn’t easy to get it back to them. But I did anyways!
Dan 08.20.09 | 10:10 PM ET
I am convinced that Ryanair uses its lousy customer service as a marketing tool. CEO Michael O’Leary loves to point out that his airline is cheap, but if you want frills, go elsewhere. I don’t really need frills, but courtesy is free. They may want to consider offering a bit of it…
Dizzley 08.21.09 | 2:42 AM ET
Ryanair are jerks.
Their charges are structured to hit you whenever they can. Plus, they try to negotiate landing fees with airports like MAN, then pull out if they don’t get what they want saying the airport just caused job losses.
Jerks.